Privacy Policy

Privacy Policy:

Morrow Counseling & Psychotherapy, This page is being rewritten.

Frequently Asked Questions

Q. Who can come to counseling?
A. See Below

Married and non-married couples.
Couples who are engaged or living together.
You can come alone or with your spouse.
Anyone and any couple who wants guidance to improve their relationship.

What are the office hours?
A. Monday thru Friday from 10 am to 4 pm.

Q. How soon can you see us/me?
A. I can usually schedule you the week that you call.

Q. What do I need to do to make an appointment?
A. You can call, text or email me with the day and time you prefer, and we can go from there. PLEASE NOTE: A debit or credit card is required to reserve an appointment. The card has to be provided at the time you schedule your first appointment.

Q. What office policies do I need to be aware of prior to making an appointment?
A. All the clients that schedule appointments with me will be informed about the Making/Cancelling or Rescheduling Appointments Policy. This policy is included in the first appointment forms and is discussed with every client at the beginning of our work together. This policy states that each client will receive a text reminder 2 days (48 hours) prior to their scheduled appointment. The client is required to respond back by confirming, cancelling or rescheduling the appointment the lastet by 8pm the day I send the reminder. If the client fails to respond back, it will be assumed they cancelled the appointment without further notice and they become financially responsible for the booked appointment. Please know that at 8pm the appointment becomes available to other clients, and it is no longer yours.

Q. What is the role of the Making/Cancelling and Rescheduling Appointments Policy?
A. This policy helps me provide equal access to services to all clients (existent or new clients). Each time a client makes an appointment the allocated time is dedicated just to them; therefore, no one else has access to that appointment. This allows me to keep my schedule organized and coordinate the care of each client I have, as well as allocating the rest of the scheduling hours to others that are in need of services. When a client does not respond to my reminder, they directly affect several people. My schedule is affected, and other clients are prevented from having access to appointments. Please understand that mental health services also involve emergency or highly critical situations where clients need to receive services as soon as possible. If you (the client) do not respond to let me know the status of your appointment, I am not able to coordinate the care for other clients and attend to their needs. Clients that need services but cannot be scheduled are put on a waiting list. This is the reason I ask a confirmation by 8pm the day I send the reminder. After 8pm, the clients on the waiting list are contacted and the available appointments are offered to them. Usually the time span between the moment I send the appointment reminder and the latest time I accept confirmations or cancellation is usually 10 to 12 hours. I send the reminders in the first part of the morning (between 8 and 10 am). By not responding to my reminder in that time frame, you (the client) keep an appointment blocked and others will not have access to services. Therefore, you (the client) become financially responsible for making an appointment and not taking responsibility for it or disregarding the needs of others. Please understand that I cannot discriminate against clients. Since this is a policy all the clients abide by when they start counseling with me, I cannot differentiate between clients and make exceptions.

Q. I live in Tulsa County. Is your office located near me?
A. Practically, yes. I chose to locate near the Broken Arrow Expressway to make it fast and easy for clients to reach my counseling office (just a few hundred feet from the 145th Avenue/Aspen Avenue exit). I was disturbed by the idea of forcing clients to endure six major intersections on one of the busiest streets in Tulsa County to reach my office. I dislike traffic as much as you do, and I wanted to make it easy to be "Near Me" for all area residents.